Disclaimer for ACGcert Ltd

ACGcert Ltd provides expert autograph authentication services aimed at assisting collectors in verifying the authenticity of signatures. However, it is crucial to understand the following terms and conditions associated with our services.

Liability Limitations
ACGcert Ltd shall not be held liable for any damages or losses arising from the use of our authentication services. Our assessments are based on our professional opinion and should not be considered as absolute guarantees.

Authenticity Guarantee Terms
While we strive to deliver accurate evaluations, our authentication services are opinion-based. As such, we cannot guarantee 100% authenticity or non-authenticity of any signature. Our opinions are derived from over 150 years of combined experience in the autograph industry, informed by our extensive image reference database and firsthand signing habits.

Refund Policy

ACGcert Ltd provides transparent authentication services with the following refund guidelines:

Authentication Opinions
- Our authentication process is based on expert evaluation
- Refunds are not issued for items:
  - Deemed unlikely to pass authentication
  - Receiving a negative authentication result
  - Receiving a quick opinion assessment
Exceptional Circumstances
- A full refund (excluding postage) will be provided only if our team renders an 'inconclusive' opinion
Third-Party Considerations
- We acknowledge that authentication can involve varying professional opinions
- Subsequent authentication by other companies does not obligate ACGcert Ltd to issue refunds

Scope of Service

Our authentication services are specifically focused on:

Verifying the authenticity of signatures only
We do not authenticate or guarantee the legitimacy of:
- Football replica shirts
- Toys
- Comics
- Photographs
- Magazines

Our Commitment

Adhering to industry-standard guidelines
Maintaining professional integrity
Protecting client interests
Supporting the autograph collecting community

For additional information or service inquiries, please visit our website or contact our customer service team.