Returns Policy for ACG Ltd Services

At ACG Ltd, we understand the importance of trust and satisfaction in your autograph authentication journey. Our commitment to integrity and professionalism ensures that you can confidently rely on our services.

Return Conditions

We strive to provide the highest quality authentication services, including in-person authentication, mail-in authentication, online photo submission, and specialized authentication for specific sports and celebrities. However, if for any reason the service is not completed within the promised timeframe, we will consider offering a refund. Your satisfaction is paramount to us.

We do not offer refunds based on disagreements with our authentication results or opinions, nor do we provide refunds if our assessment differs from that of another authentication company.

The service offers expert insights from seasoned industry professionals, acknowledging that such professional opinions may vary.

Return Time Frame

You have 30 days from the date of service completion to request a return. We believe this timeframe allows you ample opportunity to evaluate our service and ensure it meets your expectations.

How to Initiate a Return

To initiate a return, please contact our customer service team. Our dedicated representatives are here to assist you every step of the way. Simply provide your order details and the reason for your return, and we will guide you through the process. We appreciate your trust in us and are committed to protecting your investment in autograph authentication. Thank you for choosing ACG—where quality meets integrity.